Please contact Plains State Bank regarding questions about the information included in this Mobile Privacy Disclosure or questions about the mobile applications.
We Are Small Business Lending Experts! 
What does Plains State Bank do with your personal information?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect, and share depend on the product or service you have with us. This information can include:
- Social security number and account balances
- Payment history and transaction history
- Credit history and account transactions
When you are no longer our customer, we continue to share your information as described in this notice.
How?
All financial companies need to share’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Plains State Bank chooses to share; and whether you can limit this sharing.
| Reasons we can share your personal information | Does Plains State Bank share? | Can you limit this sharing? |
|---|---|---|
|
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus |
Yes | No |
|
For our marketing purposes – to offer our products and services to you |
No | We don’t share |
| For joint marketing with other financial companies | No | We don’t share |
|
For our affiliates’ everyday business purposes – information about your transactions and experiences |
No | We don’t share |
|
For our affiliates’ everyday business purposes – information about your creditworthiness |
No | We don’t share |
| For our affiliates to market to you | No | We don’t share |
| For nonaffiliates to market to you | No | We don’t share |
Questions? Contact us at 713-559-6800
What we do
How does Plains State Bank protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
Why can’t I limit all sharing?
Federal law gives you the right to limit only:
- sharing for affiliates’ everyday business purposes – information about your creditworthiness
- affiliates from using your information to market to you
- sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. [See below for more on your rights under state law.]
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
- Plains State Bank does not share with our affiliates
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
- Plains State Bank does not share with nonaffiliates so they can market to you
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
- Plains State Bank does not jointly market
Other important information
Special Notice for Texas Residents
HOW TO FILE A COMPLAINT. We are chartered/licensed/registered under the laws of the state of Texas and by state law are subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against us should contact the Texas Department of Banking through one of the means indicated below:
In Person or U.S. Mail:
Texas Department of Banking Consumer Assistance Activities
2601 North Lamar Boulevard, Suite 300
Austin, TX 78705-4294
Telephone Number: (877) 276-5554
Email: consumer.complaints@dob.texas.gov
Website: http://www.dob.texas.gov
Mobile Privacy Policy
What does Plains State Bank do with your personal information from the mobile applications?
Why?
The mobile applications request access to information stored on your device such as location, camera, contacts, or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account.
It is important for you to understand that:
- Before granting access to this information, you will be prompted to give the application that permission.
- If you do not wish to grant that permission, you may decline.
- If you later change your mind, those permissions can be updated in your device’s settings.
What?
Some examples of information your app will request access to are:
- Location
- Contacts
- Camera
How?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
The application information is retained in accordance with state and federal record retention laws. Please contact us to determine specific timeframes for your personal stored information and if that information may be deleted.